TORONTO – The vast majority of PSAC federal civil servants have returned to work, but for some 35,000 unionized employees of the Canada Revenue Agency (CRA), the mobilization continues: even today, workers remained on pickets (in the pic above, from Twitter – @Pattycoates), having not yet reached an agreement to the contract. The strike is leading to delays in processing tax and benefit returns, especially those submitted in paper format, as well as increased wait times at contact centres.  (more…)